Event
ICMI Contact Center Expo 2026
ICMI Contact Center Expo 2026 is an event focused on AI, innovation, and solutions for contact center professionals. It is designed for Contact Center Directors, CX Managers, and Operations Leaders to gain peer insights, AI integration strategies, and workforce optimization tactics.
The essentials
Event details
- Dates
- 26 October 2026 to 29 October 2026
- Organiser
- TechTarget
- Expected attendance
- 900
Public discussion
What people are saying
Official hashtag #contactcenter
- PressICMI Contact Center Expo 2026 - Call Centre Helper
Date: 26 - 29 October 2026 Location: Gaylord Palms Resort & Convention Center, Orlando, FL Register Now ICMI's Contact Center Expo provides a unique experience for exhibitors and attendees alike, bringing in valuable information, such as ca
- PressICMI Contact Center Expo 2026 | Events in America
Show highlights include inspiring keynote presentations, interactive workshops, main sessions, local contact center tours, an abundance of opportunities to network and connect with peers and an exhibit hall full of the latest technology and
Agenda themes
Topics covered
- Contact Center
On stage
Speakers
- Brad ClevelandFounding Partner and Senior Advisor, ICMI
- Rachel DruckenmillerAward Winning Speaker and Engagement Expert
Logistics
Where to stay
Places to stay near the venue.
Plan this event
Work out who to meet here
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