Event

ICMI Contact Center Expo 2026

ICMI Contact Center Expo 2026 is an event focused on AI, innovation, and solutions for contact center professionals. It is designed for Contact Center Directors, CX Managers, and Operations Leaders to gain peer insights, AI integration strategies, and workforce optimization tactics.

2 months until it opens.

The essentials

Event details

Dates
26 October 2026 to 29 October 2026
Organiser
TechTarget
Expected attendance
900

Public discussion

What people are saying

Official hashtag #contactcenter

  • PressICMI Contact Center Expo 2026 - Call Centre Helper

    Date: 26 - 29 October 2026 Location: Gaylord Palms Resort & Convention Center, Orlando, FL Register Now ICMI's Contact Center Expo provides a unique experience for exhibitors and attendees alike, bringing in valuable information, such as ca

    callcentrehelper.com

  • PressICMI Contact Center Expo 2026 | Events in America

    Show highlights include inspiring keynote presentations, interactive workshops, main sessions, local contact center tours, an abundance of opportunities to network and connect with peers and an exhibit hall full of the latest technology and

    mobile.eventsinamerica.com

Agenda themes

Topics covered

  • Contact Center

On stage

Speakers

  • Brad ClevelandFounding Partner and Senior Advisor, ICMI
  • Rachel DruckenmillerAward Winning Speaker and Engagement Expert

Logistics

Where to stay

Places to stay near the venue.

  • Budget Inn-East

    1.5 km from the venue

    307 East Vine Street, Kissimmee

  • Orange Blossom Hotel

    1.6 km from the venue

    203 1/2 Broadway Avenue, Kissimmee

  • Flamingo Inn

    1.9 km from the venue

    801 East Vine Street, Kissimmee

Plan this event

Work out who to meet here

Luminik sources the attendee picture for an event like ICMI Contact Center Expo 2026, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.

Spot something wrong on this page? Report a correction and we will fix it.

Is this your event? Verify it with your work email: one click in your inbox proves it is yours, we approve, and the badge goes up, usually within a day. Prefer the form?

If your email matches the event's own domain, one click in your inbox completes your side; we approve and the badge goes up, usually within a day. Otherwise we check by hand, same as always.