Event
CCW Executive Exchange Summer US 2026
This event has ended. See related upcoming events below.
The essentials
Event details
- Dates
- 5 August 2026 to 7 August 2026
- Organiser
- Customer Management Practice
Who attends
The audience
Premier Invite-Only Event for Senior-Level CX and Customer Contact Executives
As described by the organiser
Agenda themes
Topics covered
- AI
- Automation
- Design
- Retail
- Leadership
- Entrepreneur
- Strategy
- Business
- Startup
- Hospital
- Consumer
- SPAC
On stage
Speakers
- Andy DunnBonobos
- Frid EdmondSVP, Customer Engagement Centers, Marriott International
- Mark KillickSVP, Experiential Operations, Shipt
- Lisa GriffinChief Consumer Officer, University Hospitals
- Geoff BurbridgeHuman Edge Advisory LLC
- Ms. Anusha AnantharamanChief Innovation Officer, NYC Department of Education
- Karen SlusherChief Experience Officer, Azure Farms, Inc
- Chad AronsonGlobal Head of Intelligent Automation COE, Uber
- Susie CebullaVP, Operations Member Services, Blue Cross Blue Shield of Minnesota
- Lee AronsonSenior Director, PMO, Blue Shield of California
- Neil AronsonCoinbase
- Mr. Sateesh ChallaHead of Digital Transformation Office, Societe Generale
- Antoinette Staples BranchMcKesson
- Traci LammAzure Standard
- Dee KohlerCentene
- Erin PoserinaBurger King
- Dr. Kathy DentonDirector, Patient Experience, MD Anderson Cancer Center
- Mr. Denny Prvu
- Paul GrubicDirector, Contact Center Operations, GE Appliances
- Tipu SwaranDiscover
Plan the spend
Tickets
Ticket tiers, as published by the organiser:
| Request an Invite | See event site |
Logistics
Where to stay
Places to stay near the venue.
Jaslin Hotel
261 West Cermak Road, Chicago, 60616
Benedictine Bed and Breakfast
3111 South Aberdeen Street, Chicago, 60608
SpringHill Suites Chicago Chinatown
2357 South Wentworth Avenue, Chicago, 60616
The Polo Inn
3322 South Morgan Street, Chicago, 60608
Wyndham Chicago McCormick Hotel
11 West 26th Street, Chicago, 60616
Plan this event
Work out who to meet here
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