SaaS
ZERO-IN 2026
ZERO-IN 2026 is a Customer Success Leadership Summit by ChurnZero for customer success leaders and revenue leaders, with a main conference in Nashville (Nov. 5-6, 2026) and an optional customer training day on Nov. 4, 2026.
The essentials
Event details
- Dates
- 5 November 2026 to 6 November 2026
- Organiser
- ChurnZero
- Tickets
- USD 895
- Expected attendance
- 645
- Industry
- SaaS
Who attends
The audience
ZERO-IN is one of the most loved and impactful events in customer success, designed specifically for CS and revenue leaders who want to sharpen their strategy, learn actionable tactics, and connect with peers.
As described by the organiser
Agenda themes
Topics covered
- Customer success
- Customer growth
- B2B SaaS
- Chicago
Plan the spend
Tickets
Ticket tiers, as published by the organiser:
| Early Bird | USD 995 |
| Early Bird | USD 1,295 |
| Full Price | USD 1,195 |
| Full Price | USD 1,495 |
Logistics
Where to stay
Places to stay near the venue.
Hermitage Hotel
231 6th Avenue North, Nashville
Sheraton Grand Nashville Downtown
623 Union Street, Nashville
The Capitol Hotel Downtown Nashville
DoubleTree by Hilton Hotel Nashville Downtown
315 4th Avenue North, Nashville
Homewood Suites Nashville Downtown
TownePlace Suites Nashville Downtown/Capitol District
310 Gay Street, Nashville
Noelle
200 4th Avenue North, Nashville
Courtyard
170 4th Avenue North, Nashville
Plan this event
Work out who to meet here
Luminik sources the attendee picture for an event like ZERO-IN 2026, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.
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