Event

EMACS Conference 2026

Official websiteRegisterAgenda
6 weeks until it opens.

The essentials

Event details

Dates
22 September 2026 to 24 September 2026
Location
Hilton Atlanta, Atlanta, United States
Address
3715 Northside Parkway, Suite 3-615 Atlanta, GA 30327
Organiser
Chartwell
Tickets
USD 1395

Who attends

The audience

EMACS, Chartwell’s Customer Experience Conference, brings utility professionals together to exchange practical insights, explore emerging trends, and uncover strategies that strengthen every stage of the customer journey.

As described by the organiser

On stage

Speakers

  • Melissa Anne TroySupervisor of Residential Customer Outreach, Puget Sound Energy (PSE)
  • Maggie SuttonDigital Content Creator, EPB
  • Gray GillEPB
  • Beth JohnsonEPB
  • Sandra TilleySenior Vice President of Brand Strategies, EPB
  • Katie DavisManager, Beneficial Electrification, ComEd
  • Nayan ParikhSr Manager Customer Technology, PSEG Long Island
  • Antoya DeBarrosDepartment Manager, Con Edison
  • Scott EngstromChief Customer Officer, GridX
  • Andrew BarringtonDirector of Customer Service, Avista
  • Daniel SamSystems Specialist, Strategic Operations, Con Edison
  • Tatyana GorokhovaSr. Specialist, Con Edison
  • Richard BrownDepartment Manager, Strategic Operations, Con Edison
  • David JohnsonSenior Vice President, Chief Customer Experience Officer
  • Jamila JarmonManager, Growth Strategy, Electrification of Transportation, Hawaiian Electric Company (HECO)
  • Richie BiedenhamElectric Vehicle Program Manager, Cleco Power
  • Latanza AdjeiGeorgia Power Company
  • Stephenie HowardCenterPoint Energy
  • Tara MondelliVice President of Client Success, KUBRA
  • Jose AguilarPrincipal Marketing and Communications Manager

Plan the spend

Tickets

Ticket tiers, as published by the organiser:

UtilityUSD 1,495
VendorUSD 3,995

Logistics

Where to stay

Places to stay near the venue.

  • Home2 Suites

    310 m from the venue

    87 Cone Street Northwest, Atlanta

    MapHotel site

  • The Candler Hotel Atlanta, Curio Collection by Hilton

    320 m from the venue

    127 Peachtree Street, Atlanta

    MapHotel site

  • Barclay Hotel Atlanta Downtown

    330 m from the venue

    89 Luckie Street Northwest, Atlanta

    MapHotel site

  • Residence Inn Atlanta Downtown

    340 m from the venue

    134 Peachtree Street Northwest, Atlanta

    MapHotel site

  • Holiday Inn Express & Suites Atlanta Downtown

    390 m from the venue

    111 Cone Street Northwest, Atlanta

    Map

  • Glenn Hotel, Autograph Collection

    410 m from the venue

    110 Marietta Street Northwest, Atlanta

    MapHotel site

  • Courtyard Atlanta Downtown

    440 m from the venue

    133 Carnegie Way Northwest, Atlanta

    MapHotel site

  • Ellis Hotel, Atlanta, a Tribute Portfolio Hotel

    460 m from the venue

    176 Peachtree Street Northwest, Atlanta

    MapHotel site

Plan this event

Work out who to meet here

Luminik sources the attendee picture for an event like EMACS Conference 2026, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.

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