Retail & E-commerce
CX Retail USA Exchange 2026
The essentials
Event details
- Dates
- September 2026
- Location
- Hyatt Regency Jersey City, United States
- Organiser
- IQPC
- Industry
- Retail & E-commerce
Who attends
The audience
The CX Retail Exchange USA features leading Customer Experience, Customer Service, Retail and Digital leaders from across the industry's leading brands.
As described by the organiser
Agenda themes
Topics covered
- Retail
- eTail
- CX
On stage
Speakers
- Stuart SlombergChief Retail Officer, Road Runner Sports
- William BoggessHibbett
- Aurelia PolletVice President of Customer Experience, CarParts.com
- Anu MadhusudanVice President, Marketing Transformation, Target
- Debra SellVice President of Store Experience, Meijer, Inc
- Ryan SmithAshley Furniture
- Khurram NoorVice President of Customer Facing Systems, Avolta
- Megan MurrayVice President, Events and In-Store Experience, Ulta Beauty
- Girish JoshiExecutive Director - E-commerce, LG Electronics
- Allegra PedrettiExecutive Director, Customer Experience Measurement, CVS Health
- Melissa DusendangHead of Customer Experience, Shefit
- Suri MishraWalmart
- Sravan Vadigepalli
- Sharat DwibhasiChewy
- Deepak Maheshwari
- Lisa FeigDirector of Customer Experience, Miller Knoll
- Laura PrideauxDirector, Retail Performance, David Yurman
- Njeri GachagoDirector of Store Operations Strategic Initiatives, The Home Depot
- Marco CarrucciuVice President Marketing, TradeStation
- Shannon FlanaganFounder, Retail Women In Tech
On the floor
Sponsors and partners
- Intercom
- NICE
- Cognigy
- Parloa
- Sierra
- Simple AI
- Tata Communications
- Terac
- unitQ
- CX Network
Plan this event
Work out who to meet here
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