SaaS
Customer Success Summit | Toronto
Join your customer success peers in Canada for this unmissable community gathering at the only networking, learning & development conference you need.
The essentials
Event details
- Dates
- 12 November 2026 to 13 November 2026
- Location
- Toronto, Canada
- Address
- 525 Bay Street Toronto
- Organiser
- Customer Success Collective
- Industry
- SaaS
Who attends
The audience
A community of senior decision-makers
As described by the organiser
Speaking
Call for speakers
This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.
Agenda themes
Topics covered
- AI-native CS org
- AI at scale
- customer value
- expansion
- strategic growth engine
- SaaS
- strategy
- customer insight
- Next-gen CS operations model
- Agentic AI
- Revenue expansion
- Accelerating time-to-value
On stage
Speakers
- Kip NgDirector, Customer Success, Microsoft
- Sam BrennandDirector, Customer Enablement (Global), Figma
- Carolina NemiDirector, Client Success (Canada & Brazil), Indeed
- Debbie LillitosChief Customer Officer, Teamviewer
- Karam Al JajehDirector of Customer Success, N-able
- Gunjan Marwah NichaniDirector of Customer Success Operations, Hyland
- Chris MacKinnonHead of Client Success - Americas, Addepar
- Marilena DanelonDirector, Customer Success, Protexxa
- Erika CowenSenior Vice President Customer Success, Entrust
- Madhur ChoudharySr Director, Customer Success, Trackunit
- Charles FerraoDirector of Customer Success, North America, EcoOnline
- Sid SenguptaSenior Director, Customer Success, Borderless ai
On the floor
Sponsors and partners
- Ariglad
- OnRamp
- Gainsight
- Pylon
Plan this event
Work out who to meet here
Luminik sources the attendee picture for an event like Customer Success Summit | Toronto, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.
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