SaaS
Customer Success Summit | Chicago
Join your customer success peers in Chicago for this unmissable community gathering at the only networking, learning & development conference you need.
The essentials
Event details
- Dates
- 18 November 2026 to 19 November 2026
- Address
- 301 East North Water Street Chicago
- Organiser
- Customer Success Summit
- Expected attendance
- 150
- Industry
- SaaS
Who attends
The audience
A community of senior decision-makers
As described by the organiser
Speaking
Call for speakers
This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.
Agenda themes
Topics covered
- Value realization
- Emerging technology
- Cross-functional collaboration
- Customer-centricity
- Optimize onboarding
- Strategies to scale
On stage
Speakers
- Randall HulmeDirector of Customer Success, Qualtrics
- Anel KurtovicStrategic Account Director, Global Relay
- Craig KaplanCustomer Success Director, Silverfort
- Steve SandisonDirector, Customer Success - Finance & Insurance Vertical, Dun & Bradstreet
- Cameron HectorDirector of Customer Success, Product Adoption, Salesforce
- Kurt HamberkampGlobal Head of Customer Success, UL Solutions
On the floor
Sponsors and partners
- Pylon
- Totango
- OnRamp
- Ask-AI
Logistics
Where to stay
Places to stay near the venue.
Jaslin Hotel
261 West Cermak Road, Chicago
SpringHill Suites Chicago Chinatown
2357 South Wentworth Avenue, Chicago
Wyndham Chicago McCormick Hotel
11 West 26th Street, Chicago
Plan this event
Work out who to meet here
Luminik sources the attendee picture for an event like Customer Success Summit | Chicago, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.
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