SaaS
Customer Success Summit | Amsterdam
Join your customer success peers in Europe for this unmissable community gathering at the only networking, learning & development conference you need.
The essentials
Event details
- Dates
- May 2027
- Location
- Amsterdam, Netherlands
- Organiser
- Customer Success Collective
- Expected attendance
- 200
- Industry
- SaaS
Who attends
The audience
We facilitate accelerated growth in fast-moving markets by connecting our community of senior customer success decision-makers with the services, solutions, and technology they need to stay ahead of the competition.
As described by the organiser
Speaking
Call for speakers
This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.
Agenda themes
Topics covered
- Own revenue outcomes you don't fully control
- Deploy AI that scales without losing trust
- Prove strategic value in commercial terms
On stage
Speakers
- Alex BourgVice President, Customer Success, Cisco
- Rémi MartinSr Director of Customer Success, IDC
- Stijn SmetHead of Customer Success, Whale
- Melina ChatahDirector of Customer Success, SoSafe
- Gabriel JarowskiEVP, Customer Success & Customer Care, DocPlanner.com
- Ran LevyDirector, Customer Success & Sales, Fiverr
- Nina PokropińskaClient Success Ops & Product Director, Mercer
- Dominque DuquennoyHead of Customer Success EMEA, SS&C Blue Prism
- Nuria LlauradóHead of Customer Success, EMEA South, RELEX Solutions
- Charles FlondSenior Director, Customer Success (TAM & CEM), Wiz
- Thierry SamsonSenior Client Success Director, Bazaarvoice
- Cathleen DoorenboschVP, Customer Success, Booksy
- Galina SchneiderVP, Customer Success, Support & Growth, SplitMetrics
- Elvis BottegaHead of Customer Success, Palo Alto Networks
- Madhuri Narayana KSr Director, Global Customer Success, Chargebee
- Priscila SantosHead of Customer Success, Flash
- Aarzoo SidhuHead of Customer Experience, Scarlet
- Imro BudhooVice President, Customer Success Global VIP, Basware
- Giso van der HeideSr Outcome Engineering Manager CS Strategy and Operations, Siemens
- Madeleine RoweDirector of Customer Success, Bynder
Logistics
Where to stay
Places to stay near the venue.
Swissôtel ★★★★
96 Damrak, Amsterdam
De Roode Leeuw ★★★★
93-94 Damrak, Amsterdam
Anantara Grand Hotel Krasnapolsky ★★★★★
9 Dam, Amsterdam
Cordial
INK Hotel Amsterdam
67 Nieuwezijds Voorburgwal, Amsterdam
Hotel Rokin
73 Rokin, Amsterdam
The Highlander
100 Nieuwezijds Voorburgwal, Amsterdam
The Grand ★★★★★
197 Oudezijds Voorburgwal, Amsterdam
Plan this event
Work out who to meet here
Luminik sources the attendee picture for an event like Customer Success Summit | Amsterdam, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.
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