Event
Contact Centre Expo
The UK’s biggest Call & Contact Centre Event. Contact Centre Expo, co-located with the Customer Experience Expo showcases the latest and most effective technologies, strategies, and advancements for call and contact centre professionals.
The essentials
Event details
- Dates
- 18 November 2026 to 19 November 2026
- Location
- ExCeL, London, United Kingdom
- Expected attendance
- 3,500
Public discussion
What people are saying
- PressCONTACT CENTRE EXPO 2026 — London, United Kingdom
CONTACT CENTRE EXPO 2026 — Nov 18-19, 2026 in London, United Kingdom. The UK's biggest Call & Contact Centre Event. See exhibitors, schedule & reviews.
- PressContact Centre Expo 2026 | London | November 2026 | TradeShow
Nov 18-19. Register now. Join 10,000+ information & communication technology professionals. at Contact Centre Expo 2026 in London. 300+ exhibitors, 70% decision-makers, 1+ key topics
- PressThe Top Contact Centre Events and Conferences for 2026
Call and Contact Centre Expo Date: November 18 - 19, 2026 Location: London Call & Contact Centre Expo is an event that presents the latest and most effective technologies, strategies, and advancements to professionals in call and contact ce
- VideoCustomer Connect Expo 2025 - The Future of CX & Contact Centers
Experience the evolution of Customer Connect Expo! Formerly the Call & Contact Centre Expo, we're rebranding to deliver a bigger, bolder, and more innovative event for CX and contact center ...
Agenda themes
Topics covered
- AI/Chat bots
- BPO / Outsourcing
- Omni channel
- Multi-channel communications
- Hardware
- Customer experience
- Unified communications
- CUSTOMER ENGAGEMENT
- DATA-DRIVEN STRATEGY
- OMNI-CHANNEL EXPERIENCE
- CUSTOMER JOURNEY MAPPING
- CUSTOMER SUPPORT
On the floor
Sponsors and partners
- TelXL Limited
- Education and Skills Funding Agency
Logistics
Where to stay
Places to stay near the venue.
The Clermont
London
Hotel The Grand at Trafalgar Square
London
Club Quarters Hotel
Henrietta Hotel
15 Henrietta Street, London
The Royal Horseguards Hotel, London
2 Whitehall Court, London
Premier Inn
1 Leicester Place, London
Hotel Indigo
1 Leicester Square, London
Thistle Piccadilly Hotel
39 Coventry Street, London
Plan this event
Work out who to meet here
Luminik sources the attendee picture for an event like Contact Centre Expo, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.
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