Event

Contact Centre & Customer Services Summit Manchester 2026

5 weeks until it opens.

The essentials

Event details

Dates
14 September 2026 to 15 September 2026
Organiser
Forum Events

Who attends

The audience

This focused contact centre event is specifically designed for senior managers and directors who are actively sourcing new tools and strategies to improve their customer service operations, streamline their contact centres, and enhance the overall customer experience.

As described by the organiser

Agenda themes

Topics covered

  • AI
  • Privacy
  • Security
  • Professional Development
  • Hotel
  • Industry
  • Customer Service
  • Analytics
  • Development
  • Power
  • Networking
  • Youtube

Logistics

Where to stay

Places to stay near the venue.

  • Travelodge

    100 m from the venue

    31 Piccadilly, Manchester

  • The Merchants Hotel

    120 m from the venue

    Back Piccadilly, Manchester

  • Sachas

    140 m from the venue

    12 Tib Street, Manchester

  • Ibis Styles - Manchester Portland Hotel

    160 m from the venue

    3-5 Portland Street, Manchester

  • Gardens Hotel

    170 m from the venue

    55 Piccadilly, Manchester

  • The Light Boutique ApartHotel

    220 m from the venue

    20 Church Street, Manchester

  • Cove Minshull Street

    250 m from the venue

    6 Minshull Street, Manchester

  • easyHotel

    310 m from the venue

    33 Dale Street, Manchester

Plan this event

Work out who to meet here

Luminik sources the attendee picture for an event like Contact Centre & Customer Services Summit Manchester 2026, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.

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