SaaS
Chief Customer Officer Summit | Chicago
Join your Midwest CCO peers in Chicago for this unmissable community gathering of customer leaders at the ultimate networking and learning conference.
The essentials
Event details
- Dates
- 17 November 2026
- Organiser
- Customer Success Collective
- Expected attendance
- 95
- Industry
- SaaS
Who attends
The audience
Join an exclusive network of C-suite customer leaders, for the first time in Chicago.
As described by the organiser
Speaking
Call for speakers
This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.
Agenda themes
Topics covered
- AI-first operating models
- Stakeholder engagement
- Customer-centricity
- Crush churn
- Strategies to scale
- Break the cycle
- Collaborate
- Pave the way for growth
On stage
Speakers
- Elizabeth BlassChief Customer Officer, Karbon
- Brett BangeVice President of Global Customer Success, Fullstory
- Kristi FaltorussoChief Customer Officer
- Joe WeberSVP, Customer Success & Tech Support, Axonius
- Kerry GoodFormer VP, Customer Success Americas, Planview
- Alice LocatelliChief Experience Officer, Society of Actuaries
- Mary PoppenChief Customer Officer, Perceptyx
- Sarah SharonSenior Vice President, Global Instructor (Customer) Experience, Les Mills International
On the floor
Sponsors and partners
- Gainsight
- Pylon
- Tingono
- Totango
- OnRamp
- Ask-AI
Logistics
Where to stay
Places to stay near the venue.
Jaslin Hotel
261 West Cermak Road, Chicago
SpringHill Suites Chicago Chinatown
2357 South Wentworth Avenue, Chicago
Wyndham Chicago McCormick Hotel
11 West 26th Street, Chicago
Plan this event
Work out who to meet here
Luminik sources the attendee picture for an event like Chief Customer Officer Summit | Chicago, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.
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