SaaS

Chief Customer Officer Summit | Boston

Meet C-suite and VP peers at Chief Customer Officer Summit Boston this August for the 1 day conference designed to accelerate your leadership growth.

Official websiteRegisterAgenda
9 days until it opens.

The essentials

Event details

Dates
20 August 2026
Location
The Westin Copley Place, Boston, United States
Address
10 Huntington Ave Boston
Organiser
Customer Success Collective
Industry
SaaS

Who attends

The audience

Join an exclusive network of C-suite customer leaders.

As described by the organiser

Speaking

Call for speakers

This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.

View the call for papers

Agenda themes

Topics covered

  • Value realization
  • Strategic AI
  • Stakeholder engagement
  • Customer-centricity
  • Data-driven insights
  • Strategies to scale

On stage

Speakers

  • Kristi FaltorussoChief Customer Officer
  • Dev WorahSoftServe
  • Emily HaahrChief Customer Officer, Plaid
  • Kate WalshChief Customer Officer, Multiplier
  • Ben MalkiVP, Customer Success, Americas, Mastercard
  • Rebecca HollandVP, Global Customer Success, Vimeo
  • Sandra CruzVP, Customer Success, Donnelley Financial Solutions
  • Daven GovenderGroup Director Customer Experience, Digicel
  • MunMun MalikVice President, Customer Success Operations, PTC
  • Lukas AlexanderVP, Customer Success, ChurnZero
  • Kelsey StokerVP, Customer Experience, Granite Telecommunications
  • James LemoniasSVP of Customer Success, Nasuni

Logistics

Where to stay

Places to stay near the venue.

  • Hyatt Centric Faneuil

    80 m from the venue

    54-68 Devonshire Street, Boston

    MapHotel site

  • Omni Parker House

    230 m from the venue

    60 School Street, Boston

    MapHotel site

  • Club Quarters Hotel

    280 m from the venue

    161 Devonshire Street, Boston

    MapHotel site

  • Hotel AKA Boston Common

    290 m from the venue

    90 Tremont Street, Boston

    MapHotel site

  • The Bostonian Boston

    290 m from the venue

    Map

  • Oakwood at Downtown Boston

    300 m from the venue

    Map

  • XV Beacon

    340 m from the venue

    15 Beacon Street, Boston

    MapHotel site

  • Marriott Vacation Club Pulse® at Custom House

    340 m from the venue

    3 McKinley Square, Boston

    MapHotel site

Plan this event

Work out who to meet here

Luminik sources the attendee picture for an event like Chief Customer Officer Summit | Boston, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.

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