Event

CCW UK Executive Exchange Fall 2026

Official websiteRegisterAgenda
3 months until it opens.

The essentials

Event details

Dates
2 November 2026 to 4 November 2026
Location
London, United Kingdom
Organiser
IQPC
Expected attendance
195

Agenda themes

Topics covered

  • Executive Exchange

On stage

Speakers

  • Louise WalshChief Customer Contact Officer, Utilita Energy
  • Rebecca FitzgeraldDirector of Data & AI, Yorkshire Building Society
  • Paul GernonHead of Customer Service, Travelodge
  • Jane BrineDeputy Director Bereavement Service and Tax Credits, HMRC
  • Jen SharpVP Customer Service, DHL International
  • Daniel EdwardsHead of Customer Centre Operations, Cadent Gas LTD
  • Daryl WilkesDirector Customer Services, BT
  • Sushant PanditaHead of Customer Program Management UK & Ireland, A.P Moller Maersk
  • Ash BlattnerUK Parliament
  • David HawksworthCustomer Engagement Director, Auto Trader UK
  • Emma WoollettCustomer Insights Director, Tripadvisor
  • Rosie FrancaHead of Customer Experience, Midlands & East, Natwest
  • Jason RichardsonHead of Customer Experience, Abbott Lyon
  • Stuart BalnavesDeputy Director of Customer Experience, Department for Education
  • Isobel CrosseHead of Financial Care, Santander
  • Jenny BriarsHead of Customer Governance, LV=
  • Abby HugglestoneDirector, Contact Centre, Norwegian Cruise Line
  • Clive MartisonHead of Customer Experience - UK, India & South Africa, Experian
  • Eugene NealeDirector of Business IT and AI operations, Loveholidays
  • Dan MarringtonDirector of Transformation, Flutter

Logistics

Where to stay

Places to stay near the venue.

  • The Clermont

    70 m from the venue

    London

    Map

  • Hotel The Grand at Trafalgar Square

    180 m from the venue

    London

    Map

  • Club Quarters Hotel

    180 m from the venue

    Map

  • Henrietta Hotel

    300 m from the venue

    15 Henrietta Street, London

    Map

  • The Royal Horseguards Hotel, London

    320 m from the venue

    2 Whitehall Court, London

    MapHotel site

  • Premier Inn

    420 m from the venue

    1 Leicester Place, London

    MapHotel site

  • Hotel Indigo

    440 m from the venue

    1 Leicester Square, London

    MapHotel site

  • Thistle Piccadilly Hotel

    440 m from the venue

    39 Coventry Street, London

    Map

Plan this event

Work out who to meet here

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